How can I check the status of my order? return? replacement? Simply e-mail customer service at sales@carcoverusa.com I live in Southern California. Will you install my seat covers? We are located Santa Ana, CA. If it is convenient for you, we will be happy to install your seat covers free of charge at our installation facility. Simply e-mail customer service at sales@carcoverusa.com We will be happy to set up an appointment. How long will it take to get my Custom Seat Covers? Our delivery time is the best in the Industry! All orders are manufactured in our USA factory located in Santa Ana, CA and shipped in about 5 days. Is this a “one size fits all” cover? How much of the seat is covered? This is not a universal or “one size fits all” product. All of our Custom Tailored Seat Covers are manufactured specifically for your vehicle. We make each cover to fit exactly right every time. Our two piece design eliminates that unsightly sagging. And best of all, the entire seat is fully covered, even the back. Front material may differ from the back. This can be viewed in the color swatches on the individual fabric pages. Will the seat cover material exactly match my original interior? All our covers are made from genuine automotive materials to provide you with all the qualities you expect from an OE fabric (durability and fade resistance etc.); however, they may not be an exact match to your original material. Do I need to remove my original seat material to put these covers on? No. Our Custom Tailored Seat Covers slip over original upholstery. Do I have to remove my seats to install CalTrend seat covers? In most cases you won’t have to remove your seats, however some rear bench seats require removal. Installation instructions are included with your seat covers. Do I need tools to install these covers? There is no need for tools with Cal Trend Custom Tailored Seat Covers. These are easy to install and slip over your existing seat upholstery. Are armrests and headrests covered? Yes we make covers for both and they are included with your seat covers. What is the best fabric for pets? For those looking to protect your original upholstery from pets, we most definitely recommend our Duraplus custom seat covers.DuraPlus Seat covers are made from high quality canvas-like material making it nearly impossible to tear and puncuture. Water Repellent, Great UV protection and Ultra soft foam backing for maximum comfort. Can I put CalTrend car seat covers over seats with airbags? Yes. For all seats with Air Bags we provide a special design to ensure safe deployment. I installed my Cal Trend seat covers and they have wrinkles. If you have received our CalTrend Seat Covers with a crease or a wrinkle after you have installed them, don’t worry. These wrinkles should come out during the first few weeks of use Will CalTrend seat covers damage my original upholstery? No. Original upholstery, including leather, is far better off when covered by our seat covers which protect your original seats from wear and tear. My vehicle isn’t listed on your Website? No problem – new patterns are added regularly so please check back